Showing posts with label anger mismanagement. Show all posts
Showing posts with label anger mismanagement. Show all posts

Friday, October 22, 2010

Inappropriate And, Frankly, Baffling Anger

I really hate going to the eye doctor.
A lot.
When I know I have to go there, it seriously ruins my entire day, and when I am there, I'm incredibly surly, abrupt, and really rather rude. I do what I can to make it as clear as possible that I don't want to be there and that I want to leave as soon as possible, if not sooner.
Frankly, the level of pure, seething hatred I feel is kind of baffling, even to me.
There isn't any one thing about being there that sets me off, but rather a bunch of little things.

1. Tick-Fucking-Tock
Problem number one is that it takes forever. Just getting there is bad enough, as it involves driving, and anything that involves driving even the shortest distance in Northern Virginia takes about a thousand times longer than it ought to take. And then when I am there, I typically have to sit and wait. And wait. And wait. It's worse when it's an actual Gentle Molding check-up, as I have to sit and wait with my lenses in and my eyes closed for at least a half an hour before actually starting the exam, but even today, when all he needed to do was take a quick look at my eye and at my lenses to make sure there wasn't anything on them that would cause the problem I had, I sat and waited for nearly an hour. How nearly? 52 minutes.
I considered walking out and telling them to call me on my cell phone when they were ready, but even at my surliest there are limits to how impolite I can manage to be.
In general, I hate any kind of demand on my time - especially when I'm not only not getting paid for it, it's actually costing me money - so the delays don't help improve my mood. And it's not the point that I wouldn't be doing anything worthwhile with my time anyway; the point is that it's my time, and if anyone's going to waste it, it's going to be me.

2. Chaos Theory
The place is always a chaotic mess. There are typically three to four people working there in addition to the doctor, and even when there aren't any other patients, they're always running around frantically and trying to do a dozen different things at once, and no one seems to know what anyone else is doing.
For example, today, shortly after I got there, one of the - five - girls working there took me over to check my pressure. That's the thing where they blow air in your eyes. (As an aside, I fucking hate that. I turn into a total spaz Every. Damn. Time. There's just no way to prepare for it. I'm like that cat in that old Warner Bros. cartoon that would jump up onto the ceiling when the puppy would sneak up behind him and bark.)
So she checked my pressure, I had my customary involuntary fits, and then I went back to waiting.
20 minutes later one of the other girls called for me and pointed in the direction of the machine and told me to have a seat.
Me: What for?
Her: I'm going to check your pressure.
Me: The other one already did that.
She apologized for not being aware of it - most likely prompted by the way I'd responded through gritted teeth - and then apologized again. Feeling bad about having been so angry towards her, I tried to say, good-naturedly, "I just didn't feel like getting blasted in the eyes again." I didn't succeed so much with the "good-naturedly" part.
Beyond that, at least half of the time they don't even know why I'm there, and have to ask me. What the hell do you keep in those files? Because clearly they aren't any sort of records of anything.

3. The Hustle
Every time the doctor finds something that requires a follow-up, it feels like a naked cash grab. This suspicion is exacerbated by hearing the girls doing all of this upselling to other patients while I'm sitting there waiting. It's like being on a used car lot or something. Everything about the place seems geared towards squeezing out every last penny from rubes like me.
On top of that, while most of the time I'm happy with the results of the Gentle Molding, the whole thing was seriously misrepresented to me in terms of how it would work and how much it would cost. At this point, I've spent much more than it would have cost to get LASIK done.
That's something that I'm actually considering at this point, as the Gentle Molding costs are only going to increase year after year.

4. The Broken Record
Every time I'm there I have to hear the same things over and over again. First, there's the video about various eye conditions - along with patient testimonials - playing on a TV in a constant loop. It never changes, and I can't seem to tune it out. It's all "Punctal Occlusion" this, and "Presbyopia" that, and that same damn kid - three different times - talking about how he couldn't see the big "E' before Gentle Molding and now he can see down to the 20/20 line.
Then there's the doctor himself, who has to explain and re-explain the same things over and over again as if each visit is my first. The worst was when I went in for my first check-up this year and had to tell him about the Diabetes, and he gave me this whole lecture on how important eye care is for diabetics. "Oh, really? Gee, I didn't know anything about this life-altering disease that I have. My physician, an Endocrinologist who's specialized in Diabetes for over 40 years didn't bother to tell me any of this!"

*Sigh* And the worst part is that even when it's over, I just can't seem to let it go.
The only bright spots are that I don't have go back until February (Note: Dammit, February isn't far enough away.) and that I can finally go back to wearing my lenses and stop wearing these stupid glasses.

Sunday, August 22, 2010

Complaints Department

I started out Saturday annoyed over the issues with my Internet connection. In the morning the cell phone WiFi hotspot thing was working considerably less well than it had been before I’d gone to bed, and all of my Googling was for naught, as I couldn’t find any solid information on what I needed to do to get the Linksys router to work. I would have settled for just getting a direct connection from Hugin to the wall outlet to work, but I really wanted to restore connectivity to all of my computers.

Most of the information I found focused on getting a non-FiOS router to work with the FiOS router – essentially using the FiOS router to keep the Set-Top Box working while connecting another router with a better wireless signal to that and using that second router to feed connectivity to the computers on the network. That didn’t do me any good.

I kept thinking about how I needed to do some kind of workout – whether lifting/ab work or time on the elliptical – but also really not wanting to because of laziness and because of wanting to get out into the world and get my weekly shopping misadventures over with.

I was going to stop at Best Buy before going to the comic shop, but, distracted by my annoyance – which was rising due to all of the traffic – I breezed past the turn and, out of habit, headed to the comic shop.

Now that I’ve started working on building muscle I’ve stopped weighing myself. Even though I know that it’s because I’ve put on muscle and muscle weighs more than fat, there’s this gut-level reaction to seeing my weight going up – even as my waist goes down – that’s kind of discouraging. Discouragement is the last thing I need.

In any case, the results of diet and exercise have made me a little vain. Not terribly so – I’m prone to thinking that I still look fat, and the areas in which I see improvement make the areas that still need improvement stand out – but I do spend a fair amount of time in, quite frankly, amazement as I check out my reflection. There’s no way around it: while there’s a definite need for a qualifying statement*, I look awesome.

This has, of course, given me a little more confidence about my appearance, to the extent that I’ve started wearing tighter clothes, and if I see a woman looking at me I at least entertain the notion that there’s a possibility – however slight – that she likes what she sees**.

In particular, I’ve noted that the cute girl who works at the comic shop has been a bit friendlier of late. Not overly so – and not to say that she was unfriendly before – but just enough that I’ve found myself thinking “Hmm…”

Of course, there’s usually at least one other employee besides her working at the store, and multiple customers there, so I don’t really get a chance to have a one-on-one conversation with her. Given that I’d gotten underway a bit later than usual, I’d hoped that maybe I’d get that opportunity this time around.

However, there were two other employees there, and multiple customers. Still, I took note of how she – in my perception – almost pushed her co-worker out of the way and blocked him from going in the back to get my books for the week so that she could be the one to get them for me, which seemed promising. (Though it may have been my imagination. But then, she did seem annoyed when the co-worker kept trying to tell her which box was mine. Of course, that probably had nothing to do with me and was just her being annoyed about him assuming she didn’t know what she was doing. I don’t know.)

Beyond just saying, “There you go” when she handed me the books, though, she didn’t seem especially inclined to talk to me. I took my stack and did my usual giving the place the once-over to see if there was anything else I wanted to buy, and then got in line, planning to strike up a conversation with her once she started ringing me up.

And that was when I got treated to one of the clearest instances of The Universe just straight-up cock-blocking me.

As she was finishing up with the person in front of me, one of the other co-workers, a new guy, asked if he could ring me up so that he could get more practice on the register.

She said okay, and proceeded to walk away from the register while Cockblocker McNewguy cheerfully began ringing me up.

Mother fu-

It was all I could do to not just lose it, cast my hateful glare upwards, and scream, “Are you fucking kidding me?”

I mean, seriously, this sort of thing happens all the time – if I go to a restaurant with a 15:1 ratio of waitresses to waiters, I’ll get the waiter ever time – but somehow this just seemed so over-the-top ridiculous that, amped up as I was on murder juice***, I could barely restrain myself.

As I’ve mentioned many times in the past, my continual references to “The Universe” – by which, I suppose, I’m basically saying “God” – are a rhetorical flourish. I don’t actually believe that there are cosmic forces conspiring against me, but sometimes…

Honestly, whether there is some sort of guiding intelligence behind everything – whatever you want to call it – or not, effectively, given our inability to communicate with it in any meaningful way, it doesn’t exist. You can hedge your bets and live your life as though it does, following whatever belief system works for you, and you can kind of squint and see ways in which this force is “communing” with you, but the results you’ll get, apart from how your beliefs make you feel, won’t be any different from what you’d get if you lived as though it didn’t exist. Bad things happening to good people and etc. I mean, you can’t call God on the phone and have a conversation in the same way that you can call your Aunt Petunia on Yancy Street or whatever.

Sometimes, though, I really wish you could. At the very least I wish there were a complaints department. “Yeah, first of all, WTF is with suffering? Second of all, did you seriously need to have that guy swoop in and cockblock me like that?”

Not that it did any good – it didn’t even make me feel better – after that fiasco at the comic shop, some really annoying drivers on the road, failing to find the router I needed at Best Buy, and all of the other crap swirling around in my head, I had a “last straw” moment when I got stuck at a light thanks to the aforementioned annoying drivers who seemed to be doing their best to make sure I got stuck at that light, and I looked up and said, loudly, “You know what? Fuck you.”

After angrily completing my grocery shopping, I headed home and angrily ate lunch, then angrily mowed the lawn. Then I angrily took a shower, angrily got dressed, angrily drove to Wal-Mart to look for the router, angrily discovered they didn’t have it, angrily drove to the other Best Buy near there, angrily got the same result, then angrily drove home.

I wasn’t quite so angry when I called Verizon tech support, and I was less angry after my Internet started working again.

Today I was less angry still, but I’m not in the greatest mood. Still having issues with the touch screen on the laptop, and with the Baltimore Comic-Con coming up this weekend, and the whole point of trying to get touch in working order being for the purposes of coolly showing off my artwork at the Con, my annoyance level keeps hovering dangerously high.

And I’m still mad about that new guy at the comic shop, but who am I going to complain to, other than to you?

*That statement would be, “For me, at least.”

**Last month I went to the eye doctor, and the office manager there – an attractive-ish woman my age or slightly older – commented on how much weight I’d lost. Later, as she was leading me over to the corneal mapping machine, she gave me a full-on elevator stare, and made no attempt to hide it. I have to admit that, much to my surprise, it actually made me kind of uncomfortable.

***That’s what I call testosterone. The increased levels haven’t had any discernible effect on my libido, they’ve mostly just made me really, really angry. Despite calling it “murder juice,” it’s extremely unlikely that I’d ever do anything violent, but my fuse has gotten considerably shorter, and I often feel on edge. Also, I just like saying things like, “Well, I’m whacked out of my mind on murder juice.”