Yesterday, rather than calling in first thing in the morning to complain to my shitty cable company that the tech had been a no-show on Wednesday, I decided to wait until I got home to see if, by chance, the problem had been fixed.
Of course it hadn’t, so I called in to complain.
I was informed that a tech had been on-site, though he didn’t actually come to see me, and had determined that the outage wasn’t only affecting me. I had assumed as much when it went out in the first place, but my shitty cable company assured me that I was the only one calling in to complain. Turns out that was not true; pretty much everyone had called in to complain.
The problem, apparently, is a lack of sufficient bandwidth to support the number of users they have.
I’m willing to bet that this also explains the 75% drop in speed I experienced which coincided, I think, with some new people moving in. Even more people have moved in recently, which clearly exacerbated the problem.
They couldn’t provide an estimate as to when the problem will be resolved, though I will say that my face won’t be turning blue from me holding my breath waiting
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